Pompan Hospitality Global, Inc.
Robert O. Sanders, Jr. CMP
Founder and Chairman
Hospitality Resource Group, Inc.
Robert O. Sanders Jr. is the Founder and Chairman of Hospitality Resource Group, Inc. (HRG), a vertically integrated group of three companies: Event Solutions, Strategic Training Solutions and Allegis Communications
Robert has worked for prestigious, world renowned companies in the hospitality industry, as a management leader in sales, marketing, training and operations. Prior to founding HRG, Robert served as Vice President of Sales and Marketing at Abigail Kirsch Culinary Productions, the largest catering company in Westchester County, New York, where he managed an organization of fifty and led the development of numerous successful marketing campaigns, increasing business year after year.
Previously, Robert worked for Marriott Corporation, starting in their Hilton Head hotel in 1983. During his twelve year tenure at Marriott, he served as a sales executive, and 1993, was appointed to the position of Director of Catering Sales for the Marriott Marquis, the chain’s flagship hotel in Manhattan.
Robert is extremely active in community affairs, serving as Special Events Advisor and Chairman of the Westchester County Chapter of the American Red Cross, as Board Member of the Westchester County Association, and as a Board Member and Student Teacher for Junior Achievement. In April of 1999, Robert received the honor of being the first recipient of the American Red Cross Samuel J. Friedman Humanitarian Award. He also works with Bridges to Community, and has developed and led humanitarian efforts for business executives to travel to Nicaragua to build homes for families in need.
In 2009, Robert was appointed to the Westchester/Putnam Workforce Investment Board, and assists in the development of regional workforce plans, working with area businesses to promote participation in industry sector training. He serves on the Westchester-Putnam Business Sector Partnership as chair of the Hospitality Sector, and works closely with employers, not for profits and county government in developing workforce strategy and policies to create and maintain employment in the Westchester-Putnam County area. Robert is president-elect of the Greater New York Metro chapter of MPI (Meeting Planners International), the premier global association community for meeting and event professionals.
3p Business Solutions, LLC
Chief Operating Officer and Chairman of the Board
Peter Stockmann combines his knowledge of Hospitality Business with his expertise in human capital development, process definition and organizational performance. This unique skill set, coupled with strong business acumen, enables him to successfully counsel clients as they define and achieve the changes that result in long-term value and bottom-line impact for their organizations.
Well known as a Conference Center Operator, business executive, instructional designer and business leader, Peter addresses large and small groups nationally and internationally on the merits of Hospitality Property design and operations.
His participation in the International Association of Conference Centers (IACC) as secretary of North American Board of Directors and a member of the Global Board of Directors and on a number of professional associations provides 3p Business Solutions consultants and clients with valuable insight into contemporary research initiatives, trends, and emerging business strategies.
Peter is able to partner effectively in the Boardroom or in the kitchen with the chef and dishwashers. He is currently managing several enterprise wide change initiatives providing competency development and consultative support to:
• Business plan development and implementation.
• Design and operations of “IACC” type Conference Centers
• Assess the quality and effectiveness of service at hotels and conference centers.
• Establish and sustain a high customer service and quality standards
Peter is also responsible for coordinating the Annual IACC conference educational offerings as well as professional development programs throughout the year.
Entertainment, Keynote Speaking & Meeting, Event Production
Entertainment, Keynote Speaking
For over 20 years, Bob Higa has been wowing audiences all over the world with his amazing magic and illusions. However, Bob Higa is much more than a magician; Higa understands that organizations and individuals are challenged to be amazing each and every day. Yet, Higa knows there is “no magic to magic!” Customized for each meeting/event, Bob Higa provides a “behind the scenes” look at the “magic behind business success.” He demonstrates themes of change, perspective, partnership and leadership in a unique and memorable way.
Audiences love seeing their executives on stage and Higa uses his illusions to create their magical appearance on stage. The Higa Group has created spectacular custom presentations that include the magical appearance of a forklift truck; transforming a CEO and his Ferrari into a Mini-Cooper carrying the company’s 4 top executives.
Meeting, Event Production
Taking his vast experience as a performer, Bob Higa brings his the “tricks of the trade” to meeting and event production. Higa produces the annual conferences for the International Association of Conference Centers (IACC) and the National Association for Catering and Events (NACE). Bob Higa excels in coaching his presenters to help elevate their presentations; his sense of timing and pacing is greatly valued by his clients in designing their sessions and awards programs.
Bob has structured effective marketing and sales strategies for hundreds of hotels, resorts, golf clubs and conference centers across the country. In 2005, Bob received the Mel Hosansky Award for Distinguished Service from the International Association of Conference Centers, for whom he is a marketing advisor. He also advises the Convention Industry Council and the Society of Wine Educators, and his work has received numerous awards from HSMAI (Hospitality Sales and Marketing Association International).
Bob received a B.A. from DePauw University and an M.A. in public policy management from Stanford. His marketing career began in the wine industry, where he served as a Public Relations Account Executive, Writer and Wine Educator.
Park Street Hospitality Advisors
Mark DePiero has extensive operations and development background in the US and Europe. Mark has been with Dolce International since 1985 in a variety of roles including Director of Operations at Dolce Hamilton Park, Florham Park New Jersey; Project Manager and opening General Manager of Dolce Frégate, a resort development in the south of France. In 1993 Mark relocated to Toronto Canada as opening General Manager for the Bank of Montreal Institute for Learning.
While serving onsite as General Manager of Dolce Tarrytown House, a Dolce destination in Westchester County, New York. In 1995, he assumed the responsibility of Regional Vice President of Operations.
Mark relocated to Paris, France in 1998, to assume the role of Senior Vice President Operations Europe, responsible for the operations of the Dolce’s European managed properties and due diligence for new acquisitions. During this time, Dolce’s European portfolio grew from 2 to 6 properties. August 2002, Mark returned to the U.S. to the position of Senior Vice President of Operations responsible for open market hotels and conference centers. In August 2005, Mark was appointed Senior Vice President of Acquisitions and Development, responsible for the new property development, third party management contracts and Technical Services.
Mark presented at the 2000 WAPIC investment conference in Paris, France. He serves as a Board Member of International Association of Conference Centers. He is a Graduate of the Culinary Institute of America.
MGSM Executive Conference Centre
Macquarie Park, New South Wales Australia
Peter Stewart has almost 30 years management experience in the hospitality and other industries, spanning operations, asset management, infrastructure development, marketing, strategic & business planning, policy development, risk management and staff planning. He holds a Master’s Degree in Management from Macquarie University and a Master’s Degree in Commerce from the University of Western Sydney. He is also a member of the Australian Institute of Company Directors.
Peter is currently Director of Operations for the Macquarie Graduate School of Management where he carries responsibility for two campuses and conference centres, an executive hotel, as well as his many other areas of responsibility for the school such as facilities, asset management , infrastructure development and support services.
Peter is simultaneously a foundation director of NFP Consulting Group Pty Limited, a boutique management consultancy group which specializes in strategic & business planning, risk management, policy development and management consulting to the private, not for profit and government sectors. As a principal consultant Peter works with clients across the full range of his areas of expertise.
Peter has extensive experience as a non-executive director of unlisted public companies and the not for profit sector, and has represented industry groups nationally and internationally. He is former Global President and member of the Global Board of Directors, Chairman of the Australian Board of Directors of the International Association of Conference Centres (IACC) where his service was recognized by the awarding of the prestigious Mel Hosansky Award for Distinguished Service.
President & CEO
Conference Centre Kapellerput
Heeze, The Netherlands
Jeu Bressers is passionate about creating inspiring meeting environments.
Jeu Bressers has been working for more than 30 years in meeting & hospitality, corporate training and development, management consultancy and financial services. He is experienced in hospitality & meeting industry and specialized in strategy and innovation, feasibility studies, business planning, business development and organizational development. His focus is on market opportunities, innovation and entrepreneurship. As a project manager and consultant he has been involved in the development and opening of numerous privately owned hospitality & meeting venues.
Jeu Bressers is founder, co-owner and associate director at Conference hotel Kapellerput in the Netherlands. He has a bachelor degree in Management Consulting and master degree in Business Administration. Jeu is Vice President of IACC in the Netherlands and serves as president of the board in a Dutch Health Care institute.
The Sundial Group, UK
Tim has literally grown up in the hospitality and meetings industry in the UK. As part of a big family (9 brothers and sisters) with a home, Highgate House, which was probably the first specialist venue of its kind, he was carrying bags and running errands from a very tender age!
After gaining Bachelor’s and Masters degrees and building up a business in brewing Tim returned to Highgate House after selling his brewery and distribution business in London. On taking responsibility for the conference centre he decided to explore opportunities for expansion. Sundial Group was established with the addition of the UK conference centres, Barnett Hill near Guildford followed by Woodside at Kenilworth and Bailbrook House, Bath (which has subsequently been sold on as a hotel). Additions to The Group’s activities include the development of Teamscapes, providing teambuilding (which has also been licensed for operation in Australia) and Sundial Options and Solutions a one-stop-shop service for meeting planners and venue bookers.
Sundial Group has been awarded a number of industry and customer service awards and has been recognised as an ‘Investor In People’ Organisation. Each Sundial property has also achieved Gold tier IACC Code of Sustainability.
Further information about The Sundial Group is available at www.sundialgroup.com
• Entrepreneurial, I established one of the first micro breweries, Chudley Ales, in London in 1981 and have since
guided the development of Sundial Group.
• Member of the first executive board of the Meetings Industry Association (MIA), Founder member of Conference
Centres of Excellence
• UK Chairman and a past Global President of The International Association of Conference Centres (IACC).
• Trustee and Director of the charity ‘Meetings Industry Meeting Needs’
• Served on Hospitality and Tourism special interest group of the British Quality Foundation.
• Passionate about the power of empathy in the service industry, CSR and running a values driven business that is
absolute first choice for all its stakeholders.
• Adventurer, recently undertaken enduro motorcycle trips across central India and The Himalayas.
Corbin Ball – Global Technology
Corbin Ball Associates
Corbin Ball, CSP, CMP, MS is an international speaker, consultant and writer helping clients worldwide use technology to save time and improve productivity. With 20 years of experience running international technology meetings, he now is a highly acclaimed speaker with the ability to make complex subjects understandable and fun. His articles have appeared in hundreds of national and international publications and he has been quoted in the US and News Report, Wall Street Journal, the New York Times, Fast Company, PC Magazine and others. Corbin serves or has served on numerous hotel, corporate, convention bureau and association boards. He is the only person to have received both the MPI International Supplier of the Year and the MPI International Chapter Leader of the Year awards. Corbin has been named for four consecutive years as one of "The 25 Most Influential People in the Meetings Industry" by MeetingNews Magazine.
Tom Cole, C.H.A., M.Ed
The Arden Shisler Center for Education and Economic Development
The Ohio State University
Thomas P. (“Tom”) Cole has built a distinguished career in the hospitality industry, where he has held senior management positions in leading hotel companies worldwide, including Hyatt, Fairmont, OMNI and the Carlson Companies. His assignments have included locations in Southeast Asia, China, Mexico, the Caribbean, Hawai’i and the mainland United States.
From 1992 to 2002, he was vice president of the Southeast Asia Division of Benchmark Hospitality International, based in Bangkok, Thailand, with project responsibilities in Hong Kong, Malaysia, Singapore, the Philippines and Thailand. He also represented the International Association of Conference Centers (IACC) in Southeast Asia and was appointed consultant to the Xiamen (China) International Conference and Exhibition Center.
In November, 2003, he was appointed General Manager of The Ohio State University’s conference facilities on their Wooster, Ohio campus, which includes the Arden Shisler Center for Education and Economic Development, the Fisher Auditorium and Conference Center, the historic Barnhardt Rice Homestead and other campus meeting locations.
Cole is active in both professional and civic organizations and has served as an officer and director of the Association Internationale de Professionnels de Tourisme and other leading industry groups. He currently sits on the boards of the International Association of Conference Centers and Goodwill Industries. He is the recipient of many professional and civic honors.
Cole is a graduate of the University of North Carolina, Chapel Hill, with a B.A. in political science and has a Master’s Degree in Adult Education and Distance Learning from the University of Phoenix. He is also designated a Certified Hotel Administrator from the Educational Institute of the American Hotel and Lodging Association. He is the author of a book – A Brief History of Siam – and has contributed many articles to hospitality publications.
McCallum & Associates
Ted is a 37 year veteran of the hospitality industry with extensive management experience in all phases of hotel and conference center operations, marketing, and finance. He has worked in senior management positions for some of the most respected companies in the industry including Harrison Conference Centers, Sheraton Hotels, Dolce Hotels & Resorts, the Millennium Conference Center, and Marriott Hotels & Resorts. In addition, he has served on the Board of Directors of IACC North America and state hotel associations, and has been a guest lecturer at several university hotel management programs and industry conferences. He was appointed by two Connecticut governors to serve separate terms on the Governor's Tourism Council.
Ted's extensive hotel and conference center industry experience covers property openings, operations, renovations project management, and property repositioning in a variety of urban and suburban locations as well as union and non-union environments. Ted holds a BS in Business Administration from Bryant University in Rhode Island where he majored in Hotel, Restaurant, and Institutional Management.
Colin is an experienced Hospitality Executive with over 25 years as General Manager & Vice President in operating branded and independent properties from all suites hotels, full service upscale hotels, conference centers and resorts. Colin has also demonstrated taking his
transferable skills into other related industries such Senior Living Industry and Commercial
Throughout his career his formula for success includes, strategic planning, strong owner relations, sales and marketing focus, exceptional service culture, financial controls and develop & motivate strong teams players.
Recently he demonstrated his ability to take his experience and knowledge and transition it successfully into working with Compass – RA. He was responsible for incorporating a hospitality culture into the commercial building management at the new Americas Head Quarters for Royal Bank of Scotland and operating it as an upscale four diamond hotel without sleeping rooms. He was responsible for the mobilization, opening and operations for the vendors that provided the services and amenities. ($700MM project, 1.2 M sq/ft, Gold Leed certified that employs over 3,000 employees). Specifically, he had direct responsibility for the Food Service Operations which included restaurant, deli, retail and coffee bar operations with over 3000 meals served daily. In addition he was also responsible for the executive dining, catering and conference center operations for 60 meeting rooms. In 2007 he started a consulting company that was responsible for successfully refinancing and repositioning a 55 Million Hotel and Conference Center project.
In 1994 he was the General Manager for the Dallas Fort Worth Lakes Hilton where he successfully repositioned the hotel, doubling the NOI, resulting in a record sale price of $102MM in 1998. He was later promoted to Vice President of Operations for Dolce International responsible for Conference Hotels and Resorts. Later he was promoted to Senior Vice President of Operations at Dolce's flagship property, Hamilton Park in New Jersey,
where he successfully led the most profitable Dolce property. In this role, he was also responsible for Northeast Operations that consisted of 6-8 properties, generated revenues in excess of $ 80MM.
He served on the Board of Directors of the International Association of Conference Centers responsible for implementing new Quality Initiatives that allowed the association to differentiate itself from traditional hotels products.
John Potterton, CMP
Potterton & Associates
Since 1986 Potterton has been in leadership level positions within the hospitality and meetings industry. For twenty-two years he has served in roles as General Manager and Sr. VP of Sales and Marketing for executive conference centers in New York and Chicago. During this time he developed three conference centers into world class facilities, built a loyal client base of frequent users and designed award winning meeting environments that have earned the respect of industry colleagues from around the globe.
Potterton is an active member in the International Association of Conference Centers. He is a regular speaker and facilitator at IACC conferences, has served on IACC’s board of directors and has been an evaluator of conference center compliance to IACC criteria and standards.
What sets him apart from other hospitality industry experts? He brings to every assignment:
Conference center operations and management expertise, Passion for learning and creating meeting experiences which produce results and Strategic planning and visioning
• Selling in Today’s Economy – develop your sales force into a team of trusted advisors and who consistently meet and exceed their sales goals
• Transforming Customers into Advocates – design and deliver customized meeting experiences which will turn your customers into loyal fans and advocates
• Sustainable Growth – create a proven methodology to achieve sustainable growth through careful alignment of core values and purpose with organization’s mission and vision.