Pompan Hospitality Global, Inc.

TME Learning, a division of Pompan Hospitality Global, specializes in training hospitality professionals to deliver the Total Meeting Experience to customers.  The Total Meeting Experience is a concept that was pioneered by
the conference center niche of hospitality, but its application can be delivered in any facility that serves the group meetings market.

 

At its core, the Total Meeting Experience is about changing the business model focus of the operator. Hotels
are traditionally in the business of selling guest rooms while conference centers are in the business of selling
the meeting experience.  Both have the same elements; guest rooms, meeting space, food & beverage outlets and recreational facilities, but they go about delivering meeting experiences differently.

 

Our training programs help existing conference centers maximize their ability to sell and service these experiences and help hotels reposition their thinking to attract a wider range of customers with a more
compelling sales strategy.

 

We take a holistic approach to training and offer a wide range of courses.  Details about the following
training categories can be found on their respective links:

 

• Conference Center Training

• Sales Strategies

• Customer Service

• Food and Beverage Operations

• Leadership Management Skills

• Organizational Development

• Customer Focus Groups

• Events

 

For more information on specific training, click on the categories above or the drop down menu above.

Let us help you create or improve the Total Meeting Experience for your customers.

 

PROVIDENCE, RI

ST. LOUIS, MO